![]() Be a source of centralized F&B data, information and analysis that helps support and inform strategy, investment, resource allocation to help drive experiences and operational efficiencies.Drive F&B innovation and evaluate emerging technologies and products for integration into the guest experience and operation.Develop, inspire, and execute a best in class, industry-leading F&B experience.Budget and project manage for all assigned initiatives with executive management. ![]() Collaborate with leadership to drive the United Center Joint Venture goals, vision and values.This role will combine F&B strategy, operations, business intelligence, analytics, and project management in full partnership with and leadership of UCJV executives and resources. The Director will be responsible for establishing goals and objectives that drive the planning, facilitation, execution, and measurement of F&B priorities. The Director, Food & Beverage will serve as the centralized resource and strategist behind the continuous development and improvement of F&B operational and experiential excellence for the United Center Joint Venture (“UCJV”) and its related businesses including the Chicago Blackhawks and Chicago Bulls. The most exciting part is that this role encompasses all events and experiences hosted at the United Center as well as the campus at large. This role will continuously identify opportunities to enhance, innovate and/or create new F&B experiences across all outlets and restaurants. The Director of F&B will lead a centralized team of internal and external stakeholders that put our fans, guests, and partners at the focus of everything we do. In the role as the Director of Food & Beverage, you will be at the forefront of creating these experiences in the largest arena in the United States. Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including both the CRM and ticketing systems.Ībility to navigate the arena in order to visit prospects during home games and escort potential customers on seat tours showing various seating options at facilities on both gamedays and non-gamedays.Īvailability to work flexible hours including nights, weekends and holidays.Īt the United Center, our purpose is to enhance our guests’ stories through iconic experiences in sports, entertainment, and community. Strong organizational and time-management skills.Įxcellent oral and written communication, customer service and problem-solving skills.Ībility to function in fast-paced environment, handle multiple projects and adhere to deadlines. Successful sales experience regardless of previous industry. Participate and contribute to daily or weekly sales team meetings and game-day duties. We are looking for candidates that possess an optimistic team-first attitude, as well as the competitive desire to be the best.Ĭandidate should possess strong communication skills to conduct sales presentations.Ĭontinually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities.Įnhance sales culture by developing mutually beneficial working relationships with all team members. The candidate will be accountable for weekly and monthly KPI’s (calls, touchpoints and appointments). Generate virtual, out of office and United Center “face-to-face” meetings to create new opportunities with top area businesses and B2C sales campaign leads.Ĭandidate should be well-versed in prospecting, appointment setting and executing sales presentations in a face-to-face & virtual format.Įntertain and nurture relationships with prospects through creative means, including but not limited to: one-on-one meals, prospect sampling at games, seat visits at games and outside meetings. Meet and exceed established weekly, monthly and annual sales goals.īuild new relationships through self-prospecting, cold calling and effective campaign management. Responsible include, but are not limited to, the sale of season suite licenses and club spaces for Bulls, Blackhawks and Concerts/Special Events. ![]() Ideal candidate must be detail oriented and organized with the ability to effectively communicate with a wide range of clientele. ![]() Heavy emphasis will be placed on new business development through both virtual and face-to-face meetings at the United Center and out of office. Premium Sales Account Executives are responsible for selling an array of United Center premium ticket-related products, that include the Chicago Bulls, Chicago Blackhawks and Concerts/Special Events. ![]()
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